• Some policies allow for direct billing by authorized towing services with minimal or no charge to you. Others require you to request reimbursement after paying the full cost of towing.
• If you're not a AAA member, you may be required to pay the entire cost of towing, either with cash or a credit card. Checks are seldom accepted.
• Always get a receipt. Use it to request reimbursement from your towing service or insurance carrier. You may also need it if there are disputed charges. It's wise to use a credit card for additional protection.
• It's your responsibility to pay for repairs made to your vehicle.

Some road service plans only cover specific vehicles. AAA covers the member regardless of the vehicle driven, even if the member is a passenger. (AAA Roadside Assistance benefits.)

Next: Problem Prevention Checklist. »