When an accident causes extensive or costly damage to your vehicle, it's possible your insured vehicle will be declared a total loss.

For customers of AAA Insurance*, we require the title for any insured vehicle for which we make a total loss settlement and the procedures can vary from state to state. If you have questions regarding the correct way to sign a title please click on the applicable state for a detailed example of how to sign the document.

If you have questions regarding the total loss claims process please call our claims department at 314-523-7350 or 800-222-7623 ext. 3. Our total loss procedures take into consideration our business experience, state laws and regulations, and customer expectations, making the process fast and easy.

Mail the title to:

AAA Insurance Claims Department
PO Box 66502,
St. Louis, MO 63166.

For all titles, make sure to write your claim number on the title so that it can be processed with the correct claim.

* Note: This service is available only to individuals with AAA Homeowners Auto Club Family Insurance Company (ACFIC) Insurance, or AAA Automobile Insurance through Automobile Club Inter-Insurance Exchange (ACIIE) or Auto Club Family Insurance Company (ACFIC) serving the states of Alabama, Arkansas, Southern Illinois, Indiana, Eastern Kansas, Louisiana, Mississippi, Missouri, and Oklahoma.

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