Claims
Making a claim is easy online

Please select the appropriate form to submit your claim.

A policy number will be required to complete this form. If you do not have a policy number available, please contact our claims department to report your claim.

Contacting Claims
We are available 24 hours a day for claims reporting.

  • By phone (toll free): (800) 222-7623 ext. 5000
  • By phone (St. Louis): 314-523-7350 ext. 5000
  • By fax: 314-523-6985
  • By mail: PO Box 66502; St. Louis, MO 63166.

Note: This service is available only to individuals with AAA Homeowners Auto Club Family Insurance Company (ACFIC) Insurance, or AAA Automobile Insurance through Automobile Club Inter-Insurance Exchange (ACIIE) or Auto Club Family Insurance Company (ACFIC) serving the states of Alabama, Arkansas, Southern Illinois, Indiana, Eastern Kansas, Louisiana, Mississippi, Missouri, and Oklahoma.

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Storm
Hurricane
Related Claims
You can file your claim online. Click on the links in the center of the page. For flood insurance, or Fair Plan claims see below.

Flood Insurance
Claims for flood policies written through Fidelity National Property and Casualty Insurance Company:
By phone:
1- 800- 725- 9472
By fax:
1- 877- 270- 4329
Louisiana Citizens
Fair Plan claims
Online:
www.lacitizens.com
By phone:
888-568-6455

Related Information
How to Sign a Motor Vehicle Title

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